FAQs Parent Support

Learn more about our Burwood childcare and early education programs. We answer a list of Frequently Asked Questions from parents at Burwood House Early Learning Centre.

Is it permissible to apply for the Childcare Subsidy Program?

Our service will help aid you in applying for Childcare subsidy.

Do you offer options for casual and emergency care?

Yes, we do. If our centre is able to do so keeping under our amount of children per day that we can have in our care.

How is the waitlist handled?

If we are unable to provide you a position at the centre straight away, but you are willing to be placed on our waitlist. Your child’s file will be saved to our waitlist and you will be contacted when a position becomes available.

What are the center's operating hours?

7am-6pm, Monday to Friday. 51 weeks a year.

What are the daily costs?

Daily fees prior to CCS are $140.14 or if the child is enrolled 5 days $137.30

What occurs if a scheduled day coincides with a public holiday?

If one of your scheduled days coincides with a public holiday, you will be charged as per normal as your child is on a set routine schedule.

Is payment required for a scheduled day when my child is unwell?

Yes, payment is required if your child is sick.

What are the arrangements for holidays?

On request a holiday form can be filled out with a minimum of 4 weeks notice.

What government assistance and benefits are accessible to families?


Can you provide details about the Child Care Subsidy (CCS)?

Yes, we can provide details to you about your CCS percentage and fortnightly hours provided. Any additional information should be sourced through Centrelink Family helpline.

What happens if I am delayed in picking up my child?

If your child is not picked up between our operational hours, you will be charged an additional late fee following our Late collection of child policy.

What is the meaning of early childhood Centre?

An early childhood center typically refers to a facility that provides care and education for young children, typically from infancy to around school age, focusing on early learning experiences, socialization, and developmentally appropriate activities.

How much does childcare cost per day in Victoria?

Childcare costs in Victoria vary depending on factors such as location, type of care, and the age of the child. On average, parents can expect to pay between $80 to $150 per day for childcare services in Victoria.

When should I start daycare in Australia?

Parents can start considering daycare in Australia as early as a few months before they plan to return to work, although waiting lists for popular childcare centers can be extensive, so it’s advisable to start the process early.

Do kids behave better at daycare?

Children’s behavior at daycare can vary greatly depending on their individual personalities, experiences, and the quality of care provided. While some children may thrive in a daycare setting, others may struggle with adjustment issues initially.

Should I send my 2 year old to nursery?

Sending a 2-year-old to nursery can provide socialization opportunities, early learning experiences, and support the child’s development in various areas such as language, cognitive skills, and emotional regulation.

What is the hourly rate for childcare in Victoria?

The hourly rate for childcare in Victoria can range from $10 to $30 per hour, depending on various factors such as the type of care, qualifications of the caregivers, and additional services provided.

Register your little loved one at Burwood House childcare today!